Participant Handbook

The information contained in the participant handbook has been developed to assist students who are considering undertaking a course with PARCOR (or one of their partners) to enable the student to understand their rights and responsibilities.

PARCOR want to make sure that you have access to all the relevant information as you embark on your learning experience. This participant handbook will help you make informed decisions and help you understand how you can seek assistance.

To view the participant handbook, click the button below:

Participant and Employer Feedback

As a Registered Training Organisation, PARCOR is continually looking for ways to improve our training services to ensure that you and your team get the most from your training.

If you would like to provide feedback please see the below links.

Complaints and Appeals Policy and Procedure

The purpose of this policy is to ensure there are internal procedures that apply within PARCOR for addressing student complaints and grievances. These procedures are designed to ensure there is a transparent process for ensuring student complaints and grievances are dealt with fairly, consistently and promptly and within all privacy legislation.

To view the policy and procedure, click the button below: