Work Safely at Heights

Course Description

This course applies to persons who are required to work safely at heights.  It includes: Identifying the work requirements, work procedures and instructions for the task; accessing and installing equipment, performing work at heights; and cleaning up the work area.

Unit of Competency

RIIWHS204E Work safely at Heights

A Statement of Attainment and wallet card issued to individual participants who successfully complete the requirements of the unit of competency and have a valid Unique Student Identifier (USI)

For more information on each of the units issued please go to

Course Content

  • Legislation, Regulation and Australian Standards
  • Falls from Heights Incidents
  • Hierarchy of control
  • Suspension trauma, who it affects and how to prevent it
  • Correct selection and use of PPE
  • Anchor points and safety ratings
  • Fitting and inspection of full body harnesses
  • Fall Arrest vs. Fall Restraint
  • Maintenance of equipment
  • Knot tying
  • Ladder safety
  • Initial rescue from heights
  • Appropriate height safety work permits
  • Other height safety equipment as required


Assessment of knowledge will be conducted by use of a workbook and verbal questioning. Participants will also be required to demonstrate competence through a range of practical activities.

Prerequisites and Entry Requirements

No Prerequisites

  • 18 years of age or older
  • Ability to read, understand and complete workplace documentation such as SWMS
  • Ability to understand regulatory requirements
  • Ability to perform numeracy tasks to the level of calculating fall distances and safe working loads
  • Ability to climb ladders and/or other structures
  • Ability to wear harnesses and/or other PPE as required by the site
  • Ability to perform manual handling tasks and strenuous activities

Participants that suffer from vertigo may find it difficult to partake in Work Safely at Heights practical activities and fulfil the requirements of the course.

Delivery Method and Duration

Face to Face

Face to Face training will be conducted over a period of 8 hours including both theory and practical components. Training can be conducted both on or offsite provided a training room and heights access areas are available for use.

PARCOR caters for training onsite throughout Victoria including areas such as Melbourne, Geelong, Portland, Warrnambool, Colac, Bendigo, Ballarat, Horsham, Sale, Bairnsdale, Echuca, Mildura, Wangaratta, Dandenong, Frankston and Traralgon.

To ensure a quality and safe learning environment our Work Safely at Heights courses are capped at 12 participants.

Please note, our public courses are currently conducted as a Face-to-Face only. If you would like to book Blended Learning or Self-Paced please contact our office 1300 666 101 or

Participant Responsibilities

Participants shall be required to complete an online enrolment process including providing a valid USI. Participants must provide photo ID to verify their identity. Participants shall be required to attend the entire session and complete all assessment activities.

For additional Participant Responsibilities, refer to the Participant Handbook.

Frequently Asked Questions

Typically industry require that refresher training is conducted every 2-3 years

Yes, in most cases PARCOR can provide Work Safely at Heights training at your workplace. You will need;

  • A suitable training room
  • Access to heights scenarios

To ensure that your team receive the most appropriate and contextualised training, it is ideal if you can provide our trainer and each participant with the following;

  • Types of activities conducted at height onsite
  • Working at Heights Procedures
  • Working at Heights Permit
  • JSEA or SWMS
  • List of Heights equipment used onsite

If we are providing training at your workplace participants will be required to bring any of their normal protective clothing with them. They will also require photo identification to verify their enrolment details.

If you are attending a public course please ensure to wear long pants and preferably boots. Participants will be required to wear a hard hat for some activities, if you have your own you may prefer to bring it with you however we do have communal ones available.

Please ensure to bring photo identification with you to verify enrolment details

Our public Confined Space Entry courses typically kick off at 08:30am unless otherwise advertised. It’s advised to arrive 15mins early to allow time to sort out any enrolment issues and get yourself setup for the day.

  • There is plenty of free parking available
  • Tea and coffee facilities available
  • Lunch is provided (please advise of any special dietary requirements)

If you are looking for training specifically for the use of Elevated Work Platforms such as scissor or boom lifts, we can point you in the right direction. Please note that a High Risk Work Licence is required to operate a boom with a >11m capacity.

This course only includes an overview of Elevated Work Platforms as a form of control measure for working safely at heights.

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